Bob joined the Acropolis team in 2004 and is currently the Operations Manager His primary responsibilities include human resources, IT support, client relationship management, reporting, and account administration.
Prior to joining Acropolis, Bob spent 18 years as a customer service specialist in a variety of roles, most recently in Tulsa, OK as a Service Relations Manager for EDS, Inc., where he managed information technology help desk services. He provided leadership and departmental direction as well as participating in contractual negotiations with clients and ensuring service level agreements were met.
Bob began his career as supervisor of passenger service and airport operations for US Airways at the Lambert-St. Louis International Airport. Over the course of his customer service career, Bob was responsible for quality assurance, training, employee development and procedural documentation.
Bob graduated from the University of Missouri-Columbia with a degree in Economics and an emphasis in Finance. He is a registered investment advisor representative.